Users cannot upload or log in due to database provider outage

Incident Report for Web3 Storage

Resolved

We back! With Heroku closing https://status.heroku.com/incidents/2402 this incident has been resolved. WAGMI

Posted Feb 24, 2022 - 17:55 UTC

Monitoring

It appears that Heroku has fixed our instance, though the incident on their side has not yet been closed. We are monitoring https://status.heroku.com/incidents/2402 and there might be performance issues until we close this incident.

Posted Feb 24, 2022 - 17:21 UTC

Identified

The issue has been isolated to this incident from Heroku: https://status.heroku.com/incidents/2402

Posted Feb 24, 2022 - 16:59 UTC

Update

We are continuing to investigate this issue.

Posted Feb 24, 2022 - 16:52 UTC

Investigating

We are investigating further.

Posted Feb 24, 2022 - 16:51 UTC

This incident affected: Upload API and Website.